Team Leader/Supervisor

Level 3

Who is this for?

People who are working in, or towards a first line management or supervisory role. It is also beneficial for those who have been in this role a while, but not had any specific or formal development for some time.



A team leader or supervisor is the first line of management, with operational and project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals; specific responsibilities will vary, but the knowledge, skills and behaviors needed will be the same whatever the role. Our programme will work through a range of topics to cover all aspects of day-to-day life in these roles, providing the new tools and learning to be actioned every day in the workplace.


  • Optional – ILM/CMI Level 3 award

9 modules – 1 day per month (min 9 months)


£1,495 +VAT

Learner Journey

Our workshop topics are:

  • Personal effectiveness
  • Introduction to leadership & management
  • Engaging and motivating teams
  • Communication & building relationships
  • Presentation skills
  • Performance management
  • Difficult conversations
  • Performance coaching
  • Problem solving & decision making
  • Chairing meetings
  • Implementing change in the workplace

These are the typical elements we may include in your programme:

Get in touch to find out more

Please let us know which apprenticeship you are interested in:*

Who is the training for?